Welcome to our delivery page. We make every effort to ensure you a fast and reliable shopping experience. Here are all the information you need about shipping your orders.
Delivery times
Standard Delivery: Standard delivery is made within 3 to 5 working days after validation of your order.
Express delivery: For urgent orders, opt for our express service and receive your parcel within 1-2 business days.
International delivery: Delays vary according to destination. An estimated time will be communicated to you when your order is finalized.
Delivery areas
We ship throughout metropolitan France. For overseas and international deliveries, specific conditions apply and additional charges may be charged.
Delivery costs
Free : For any order greater than [montant minimum en €], standard delivery is offered.
Fixed rates : For orders below this amount, a delivery plan will be applied to you, depending on the shipping method chosen.
Express and International : Additional charges apply for express service and international deliveries. The exact amount will be indicated when you cash in.
Order Tracking
Upon shipment of your order, you will receive a confirmation e-mail with a tracking number. You will be able to track the delivery of your package in real time via our online tracking portal.
Delivery conditions
Delivery Address: Please carefully check the accuracy of the delivery address when ordering. Any error that may result in late delivery or return of order will be the responsibility of the customer.
Reception of the Package: We advise you to ensure that someone is present at the delivery address at the reception, especially for the express service..
Non-Delivery: In case of absence or incorrect address, the package may be returned to the sender. In this case, re-shipment costs may be applied.
Assistance and Contact
For any questions regarding the delivery of your order, our customer service is at your disposal. Feel free to contact us by phone, e-mail or via our online chat. We are committed to responding to your requests as soon as possible.
Thank you for your trust and good navigation on our online shop!